Answers your calls
A welcoming first hello.
YOUR AI RECEPTIONISTJosephineYour next AI Employee
BUILT FOR YOUR BUSINESS
Captures enquiries
The details that matter.
Books appointments
A clear next step.
Managed for you
We handle the setup & care.
Give your business
an unfair advantage.
Calls answered. Appointments booked. Customers followed up with. Josephine brings your calls, messages, email and web chat together—with an AI employee built around your business and a team that manages it for you.
Josephine is responding
Your next great hire.
Without the days off.
Take your lunch. Enjoy your holiday. Keep doing what you do best. Your AI front-office employee keeps the welcome going.
You take a break.
Opportunity doesn’t.
Josephine doesn’t call in sick, take holidays or step out for lunch. She’s there to welcome the next customer, capture the enquiry and keep business moving.
No sick daysNo holiday coverNo lunch breaks
Your last caller.
Still a first priority.
No end-of-day fatigue. No “try again tomorrow.” Just a fresh welcome that makes customers feel they’ve called the right business.
Hire the help.
Keep the headroom.
More calls answered. More time for your team. An AI front-office employee at a fraction of the cost of a full-time receptionist.
Meet your next hireYou bring the business.
We will put it on AutoPilot.
From the first conversation to everyday care, we build and manage your AI receptionist around you.
It starts with your world.
Your services. Your customers. The way you like things done. We turn that knowledge into a clear foundation for your receptionist.
- Your services, hours and common questions
- The details you need from each enquiry
- When your team should take over
Your business playbookPrepared with you
Your websiteServices, hours & business information
✓The questions customers askHelpful answers, in your words
✓Your team’s preferencesBooking rules & call handoffs
✓Built around your business
Hear the difference.
Before your customers do.
We shape the voice, answers and next steps. Then we test real-world scenarios with you and refine the details before launch.
- A voice and tone that fit your business
- Enquiries, bookings and team handoffs tested
- Your review before going live
Made to sound like youReview & refine
J
Your AI receptionistA thoughtful first impression
WarmClearProfessional
EXAMPLE TEST SCENARIO
“Can I book a time with your team?”
Check availability→Confirm the details
Tested together. Refined for you.
Open for business.
Backed by us.
We launch your agreed setup and keep it useful as your business changes. You look after your customers; we look after your receptionist.
- Coverage set around your chosen hours
- Your selected channels connected
- Routine updates and ongoing care within scope
Your front officeManaged by HelloKeena
☎Voice receptionistCore service
✉SMS & emailOptional
◌WhatsApp & web chatOptional
People behind your AI.Setup, routine updates & ongoing care
Say hello.
Meet Josephine on our dedicated demo line.
Try plumbing, heating, home health care and more.
Play the customer and hear how she handles your enquiry.
Plumbing & heatingHome health careAnd your business
No signup or purchase required. Practice scenarios only; no real bookings.They call. They text. They chat.
Be there for every hello.
Turn your AI receptionist into an AI front-office employee. Add the channels your customers use, with every conversation built around your business and managed by HelloKeena.
01
Text messages
Respond to incoming SMS enquiries, answer routine questions and capture the next step.
“Can I get a quote?”
02
Website chat
Welcome website visitors, answer questions and turn interest into a clear enquiry.
“Do you cover my area?”
03
Help manage incoming enquiries, respond using your approved information and flag messages for your team.
“I’d like more information.”
04
Handle customer conversations on WhatsApp, collect details and bring in your team when needed.
“Can we arrange a time?”
* Optional Add-ons are charged extra on top of the regular plan you opt for.
Build my AI front officeAdd answering capacity.
Not another salary.
Fully Managed reception support for a fraction of the cost of a full-time hire. Choose the coverage that fits.
For occasional calls.
C$97/mo
Plus usage and applicable taxes
C$0.75 / incoming minute
Discuss BasicNo monthly minutes included. Pay only for what you use.
For a growing business.
C$297/mo
Plus applicable taxes
1,000 minutes included
Choose GrowthAdditional usage charged at discounted rates, bundle packs at discounted rates available.
For a busier phone line.
C$497/mo
Plus applicable taxes
Unlimited incoming calls*
Discuss UnlimitedFair-use policy applies. No per-minute overages for qualifying use.
Every plan includes the essentials.
Standard setup & testingOne AI receptionist & local numberApproved business FAQsCaller details & call summariesOne appointment calendarBasic booking notificationsRoutine updates within scopeOne business location
These plans cover Voice AI. SMS, web chat, email and WhatsApp management are available as separately priced add-ons. Explore more ways we can help.
A few good questions.
It uses your approved information. When a question falls outside that information, it should acknowledge the gap and collect the question for your team rather than invent an answer.
Yes. Call our dedicated demo line at (639) 739-7147. Choose heating and air conditioning, plumbing, electrical, home health care, cleaning, landscaping, home maintenance, auto detailing or a professional consultation. No signup or purchase is required. These are practice conversations; no real appointments are booked or technicians dispatched. The home health care demo covers general home-support enquiries, not medical advice. To discuss your business, use the discovery call booking link.
Each plan includes one booking calendar. We confirm the calendar setup during onboarding. The assistant checks availability and confirms an appointment only after the booking succeeds.
We agree on which calls need a person and configure forwarding to the right team member. If they’re unavailable, the assistant follows your agreed fallback, such as taking a message for follow-up.
In a 30-minute conversation, we discuss your incoming calls, the information callers need and how your team works. Then we assess whether HelloKeena is a good fit.
BUILT AROUND YOUR BUSINESS